Reviews

Let us know how we’re doing

Leave a Review
“Can you guys handle large orders? Actually I will answer that myself. Yes. This is quite the operation.”
—Bill Koziara
Sales, Johns Building Supply, Pittsfield, MA
“Thank you, Rachel, I have a feeling the you or family member own Stoneyard. If not, tell your boss you deserve a raise for your excellent service!”
—Ed Baldoni
“One couldn’t ask for an easier transaction. Shipping was fast and uneventful. The product seems perfect!”
—D.E.
East Hampton, NH
“Thank you for your recent assistance in helping me with my Mexican Beach Pebble order for a home/kitchen remodeling project. My application included building shadow boxes on top of a series of knee walls and and shadow boxes on a bar-top/counter top. The shadow box was painted and then lined with Mexican Beach Pebble. The shadow boxes were then covered with 1/4″ glass to create a very attractive and unique look in my newly remodeled kitchen. Everything worked out just great! Thanks for your product.”
—Stoneyard customer
“Hello David. Just wanted to say thank you so much for the extra long pieces of stone so I could finish my project.
Here is the end result Cambridge Blend Garden Shed

God bless you. Dennis ”

—Dennis from Massachusetts
“I used Boston Blend for my stairs and chimney from Stoneyard and we are very happy with the outcome. However, it means more when the owner shows up and not only gives you a hand but finished the job for me. The two of us carried that 200 lb granite capping up the staging in about fifteen minutes. I learned lots from the Master Stonemason David Croteau and could not have done it without his help. Thanks again!”
—Tim O’Keefe
Nashua, NH
“Hi, Just to let you know, the samples arrived today (even though I chose the slow treatment). Wow! Your products are beautiful! (I hope you think so, too.) So, you most definitely will have an order next week. I simply need to know my quantity needs. Thanks for the attempt on the herringbone patterns. I simply did not read your email until it was too late. I do not know your relationship to management at Stoneyard.com but I hope they know that you are a very responsive salesperson.”
—Jon
“Just wanted to send you a thank you email. I stopped in a couple of weeks ago because I haven’t been able to grout my stone veneer that I installed. Turns out I wasn’t using the correct material for the grout. Dave was extremely helpful guiding me through the whole grouting process. I ended up buying 3 bags of the pointing mortar and my project is finally complete and I was able to do it myself-saving a ton of money over what contractors wanted. Thank you for the excellent customer service! I will definitely be back!”
—Phil Hollenbeck
Ashby, MA
“
I just wanted to send you a short note to let you know how great Rachel Prince has been to me. I’ve been in touch with Stoneyard about projects on and off for a couple of years. I’ve interacted with a few folks and, while everyone was nice, Rachel goes above and beyond, with a great attitude to boot! She was responsible for my recent order, which I have had to cancel because of health problems and subsequent financial stress. From quote to present day, Rachel was amazing –  knowledgeable, on top of dates and updates, and even made a special concession to hold my veneer for me until I had a better sense of what was happening personally. It’s not often that employees in customer facing positions get the recognition they should. It’s more often complaints. But you’ve got an excellent employee there in Rachel to represent Stoneyard. Hope you and management will take this into consideration at annual review time 🙂
”
—Susan Akerley
“Thanks Nicole! I have to tell you, I work in the marketing and sales industry and my experience with you and Stoneyard has been nothing short of exceptional. It’s so refreshing (and often surprising) encountering such excellent customer service.”
—Mark Boucher

Inspiration | Videos | Projects | Visualize | Installation | Literature

https://g.page/r/CWt1xeQGAndIEBM/review

X