Testimonials

What Customers Say About Stoneyard

Testimonials and Reviews

I just wanted to send you a short note to let you know how great Rachel Prince has been to me. I’ve been in touch with Stoneyard about projects on and off for a couple of years. I’ve interacted with a few folks and, while everyone was nice, Rachel goes above and beyond, with a great attitude to boot! She was responsible for my recent order, which I have had to cancel because of health problems and subsequent financial stress. From quote to present day, Rachel was amazing –  knowledgeable, on top of dates and updates, and even made a special concession to hold my veneer for me until I had a better sense of what was happening personally. It’s not often that employees in customer facing positions get the recognition they should. It’s more often complaints. But you’ve got an excellent employee there in Rachel to represent Stoneyard. Hope you and management will take this into consideration at annual review time 🙂

—Susan Akerley

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Thank you, Rachel, I have a feeling the you or family member own Stoneyard. If not, tell your boss you deserve a raise for your excellent service!
—Ed Baldoni

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On behalf of my grandson John John and myself I would like to express my sincere gratitude for the kindness, patience and display you extended to us yesterday on the tour of your extraordinary enterprise. It is a remarkable facility where the materials you process are treated with respect and dignity as you receive them there and structure them into significant elements in our homes and structures.  
—Michael Capizzi, Massachusetts

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Hello David. Just wanted to say thank you so much for the extra long pieces of stone so I could finish my project.
Here is the end result Cambridge Blend Garden Shed

God bless you. Dennis
—Dennis from Massachusetts

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Hi Tahlia:  I wanted to tell you that it was a sincere pleasure dealing with you at the Stoneyard and even though this particular business is done I would not hesitate to work with you again. It has been a pleasure. They should give you a BIG raise….seriously!  Please pass this on to your supervisor and inform her that I asked you to do that. Good words and good work should be recognized. I am laying down all of those stones one by one and will send update pictures to you as the work progresses. Thank you again and have a happy Thanksgiving season. Take care. Karl P. Florida  
—Karl P. Florida

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Wait till you see this done!!! I am SO GLAD I found you guys!!!! I will be showing dozens of bankers, realtors, and builders at an open house here when we’re done.  I will pitch your business to everyone that comes here! Thank you so much for a great product, amazing customer service, and a no bull approach to doing business. Much appreciated!!
—Ryan Bessette 

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We LOVE this stone!!! Thank you so much for helping us find this Nicole!! You’re absolutely awesome and we couldn’t have made this happen without you! ps…we need to order some more as we love the Newport Mist so much that we decided to have our mason install it on the front of our new home! Thanks for everything,
—Steve & Sharon Verrilli

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I have been working with Stoneyard Veneer for 15 years. It is my first recommendation to clients who are looking for exceptional stone product for their siding, foundation, chimney and landscape veneer needs. I also believe that I am able to convey what makes the product different. In my mind, it comes down to consistency of product, and the color palate which is unmatched by any other veneer manufacturer.
—Jamie Hanlon, Hanlon Stone Portland, ME

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I wish I have opportunity to give them 10 stars, one of the best places in Mass to buy material from. Very professional, quick responses on calls, very fast on paper work and dispatch.
—Alisson Matos

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Your product (Boston Blend Thin Veneer) was amazing to work with and the finished product speaks for itself. Thank you.
—Ed
Charles River Wine Cellars, Wellesley Hills, MA
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I was in a few weeks ago and attended your certification class. You did a great job and it occurred to me that I was not going to be able to tackle the fireplace I wanted to do. Jim, from your office, gave us several certified installers to contact for this job. We ended up selecting JS Masonry. I can’t begin to tell you what an awesome job they did. Juliano, the owner, was fantastic to work with. You hope when you have a vision of what you want, you can get at least 90% of the way there. With Juliano we got 150% of the way there. His attention to detail was terrific. He had a crew of four guys including himself for 2 ½ days at the job by 7:30 in the morning. When they finished, the clean-up was impeccable, you would never have know they were here, it was spotless.
—John Sullivan, President Dana Wallboard Supply, Inc.
Westford, MA
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I used Boston Blend for my stairs and chimney from Stoneyard and we are very happy with the outcome. However, it means more when the owner shows up and not only gives you a hand but finished the job for me. The two of us carried that 200 lb granite capping up the staging in about fifteen minutes. I learned lots from the Master Stonemason David Croteau and could not have done it without his help. Thanks again!
—Tim O’Keefe
Nashua, NH
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Thank You!  Hi Dave, I’m a home owner and I wanted to express my gratitude for you, your company, and your team!  I took one of your courses about a month ago.  You and I spent some time talking and you even took some time at the end of the class to show me some round stone work. Over the past month I have dealt with both Mark and Nicole and they have been a tremendous help.  They were both extreme patient, kind and courteous.  You should feel proud having them as part of your team.  Mark even threw in the stone splitter (although I’m sure the mark down was built into the price of the quote), but the gesture alone.  Thank you so much. My wife and I are trying to build our forever home for us and our 4 kids.  It’s a very tight budget on whether or not we can live in it or have to sell it, but gestures like that help in more ways than I can express.  Hopefully we will be able to a patio and walkway and give you more business.  Please pass along my gratitude to Mark and Nicole and Thank You again!!!
—Bill Campbell
Chelmsford MA
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We at Cuccio Masonry in Burlington, MA have used Stoneyard products from the day Stoneyard started. The quality of Stoneyard products is the best out there from day one until now.  We would be honored to become a recommended installer and continue our 33 years of quality as a masonry contractor.
—Bob Cuccio

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Thanks Nicole! I have to tell you, I work in the marketing and sales industry and my experience with you and Stoneyard has been nothing short of exceptional. It’s so refreshing (and often surprising) encountering such excellent customer service.
—Mark Boucher

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I just wanted to pass along my gratitude to you [David Croteau] and Nicole Cucinotta for your time and help. In the short amount of time that we spent yesterday at Stoneyard, we were very impressed and look forward to working with you in the future with our home rehab. We’re also looking forward to taking one of your classes to get an education on your product before starting our project. Please pass along our thanks to Nicole, she was very polite and patient, a rare quality in a salesperson these days.
—Steve Newman  Brookfield, NH

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You guys get it. Our first delivery is great. Nice product, we are very happy. Looking forward to the remaining loads.
—Stoneyard customer
Easton, MD
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There is a top mason in this area that started stopping in more often when he saw I had some of your fieldstone thin veneer.
—Andy
Store Manager, Genest Concrete, Sanford, ME
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After having an awful experience purchasing stone somewhere else I walked into the Stoneyard extremely stressed. We were immediately greeted by a sales associate ( I wish I would remember her name because she was amazing )! I explained what I thought I was looking for and explained how I had stone at home that I was unhappy with and what I didn’t like about it. After narrowing down some stones she brought me upstairs to look at the same stone in bigger samples! When I was still unsure she offered to bring samples outside so I could see them in the natural light. I was stuck between two stones but decided to go with one even though I was still not 100%. We went back inside to process the sale when I started to panic about my decision. I apologized for my indecisiveness and asked yet another question about one of the colors I was going back and forth about. At that time another associate came over and offered to take me out back in the warehouse. He offered to open a pallet and let me see all the color variations within a pallet. After seeing a full pallet I felt much more comfortable picking a color. The Stoneyard went above and beyond to make sure I was comfortable with my decision and I would recommend them to anyone.
—Lyndsay Vinal

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I love to install your stone veneer. My customers are very happy with the stone.
—Wayne Tibbits
Somerset Stone Center, Fairfield, ME
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