Testimonials

What Customers Say About Stoneyard

Testimonials and Reviews

After having an awful experience purchasing stone somewhere else I walked into the Stoneyard extremely stressed. We were immediately greeted by a sales associate ( I wish I would remember her name because she was amazing )! I explained what I thought I was looking for and explained how I had stone at home that I was unhappy with and what I didn’t like about it. After narrowing down some stones she brought me upstairs to look at the same stone in bigger samples! When I was still unsure she offered to bring samples outside so I could see them in the natural light. I was stuck between two stones but decided to go with one even though I was still not 100%. We went back inside to process the sale when I started to panic about my decision. I apologized for my indecisiveness and asked yet another question about one of the colors I was going back and forth about. At that time another associate came over and offered to take me out back in the warehouse. He offered to open a pallet and let me see all the color variations within a pallet. After seeing a full pallet I felt much more comfortable picking a color. The Stoneyard went above and beyond to make sure I was comfortable with my decision and I would recommend them to anyone.
—Lyndsay Vinal

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I love to install your stone veneer. My customers are very happy with the stone.
—Wayne Tibbits
Somerset Stone Center, Fairfield, ME
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I recently ordered samples from your company and had the pleasure to be contacted by your employee Tahlia Weeks.  As a business owner myself, I always appreciate good customer service.  I wanted to let you know that Tahlia has been checking in regularly, sent some mason recommendations for me to contact, and has been a true pleasure to deal with.  Once I finally find someone to do the install I will be ordering from Stoneyard and will certainly pass on your company information to friends, thanks to the outstanding customer service of Ms. Weeks.
—Jodi-Ann McLane
McInnes & McLane, LLP Providence, RI
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The stone has landed! Perfect timing on the delivery…you obviously have a quality operation all around…your man on the road really helped our crew out with some fancy placement of the pallets between (2) trees and close to the patio dig site! The stone looks awesome, can’t wait to send you the pictures…thanks again!!!
—Stoneyard customer
Renford, MI
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Just wanted to send you a thank you email. I stopped in a couple of weeks ago because I haven’t been able to grout my stone veneer that I installed. Turns out I wasn’t using the correct material for the grout. Dave was extremely helpful guiding me through the whole grouting process. I ended up buying 3 bags of the pointing mortar and my project is finally complete and I was able to do it myself-saving a ton of money over what contractors wanted. Thank you for the excellent customer service! I will definitely be back!
—Phil Hollenbeck
Ashby, MA
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David, Thanks for a great product and for taking the time to speak with me when I needed a tip or two.  I had never attempted stonework prior to this project. I think it came out great and it was fun to learn a new skill.
—Ken Williams
Hanover, MA
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I would like to give top marks to your employee Nicole. She has been great to work with on a chimney rebuild at my house in Maine. She got me quotes quickly, found me a top notch mason to do the work when the first mason fell through, followed up with ticklers and kept in contact over an extended period of time while the job lost momentum because of weather and scheduling. I will let you know how the project comes out… but so far so good and I credit Nicole for that.
—Joe Harold
West Bath, Maine
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I am primarily in the lumber and building supply business, and the man-made stone siding wasn’t a huge seller to the builders I work with. The fieldstone thin veneer installs the same way, and since the price is on par, it is going a lot better because it looks much better and will never fade.
—Butch
Attleboro Rehoboth Building Supply, Rehoboth, MA
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Customers call asking for your product line by name.
—Tim Baney
Store Manager, Hudson Quarry, Hudson, NH
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Can you guys handle large orders? Actually I will answer that myself. Yes. This is quite the operation.
—Bill Koziara
Sales, Johns Building Supply, Pittsfield, MA
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Fieldstone is a commonly used term in this business. Not all fieldstone is equal though, and it is surprisingly difficult to find good stuff. Many pallets of my lower quality stuff sat there all season last year, never attracting a new home. Quality sells itself.
—Jim, Owner
Rockland Cement Block, Rockland, MA
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David, just wanted to thank you for your help in getting the stone order to us. We were able to get it installed by xmas and we are thrilled with it. It is exactly what we were looking for. Thanks again!
—Cathy
Cedar Rapids, Iowa
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Thank you so much for mailing me the stones after our chat yesterday.We got them today. I really appreciate your providing me with immediate and top level customer service.
—Billie

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Your staff went above and beyond in assisting us with just the right selections for our needs and the stone was absolutely beautiful. The personal service was invaluable to the success of our project. Thank you for such great service and quality products.
—Stoneyard customer
Hendersonville, TN
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I am an architect with Woodmeister Master Builders. We are working on projects in Chatham with Gregory Lombardi design. We already have some of your products on-site, and there will be more! Keep it up!!
—Woodmeister Master Builders
Littleton, MA
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Driver was wonderful, cheerful, calm, well organized, and thoughtful.
—Stoneyard customer
Manchester, MA
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Thank you! We are thrilled. We will be ordering more in the future.
—Stoneyard customer
Pineville, NC
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One couldn’t ask for an easier transaction. Shipping was fast and uneventful. The product seems perfect!
—D.E.
East Hampton, NH
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Thank you for your great customer service! So far, I love the product and appreciate the follow-up phone call to determine if I received the product and etc.
—Stoneyard customer

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I would like to compliment you on your Newsletter/Advertising emails. They are short, attractive, and very well linked to your excellent website. It is enjoyable to see the project pictures and materials highlighted in a way that provides inspiration.
—Stoneyard customer

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